Terms of Service

Last updated: April 15, 2026

Welcome to Esqio. These Terms of Service ("Terms") govern your access to and use of the services, software, and website (collectively, the "Services") provided by Esqio Technologies, Inc. ("Esqio," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms.

1. Eligibility and Account Registration

You must be at least 18 years old and have the legal authority to bind yourself or your organization to these Terms. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

2. Description of Services

Esqio provides AI-powered automated timekeeping, task intelligence, and billing optimization tools designed for law firms. Our platform integrates with practice management, document management, and communication tools to capture and categorize billable work product.

3. Subscription and Payment

Access to our Services requires a paid subscription. Fees are based on the plan you select and the number of authorized users. All fees are invoiced in advance and are non-refundable except as required by law. We reserve the right to change pricing with 30 days' written notice before your next billing cycle.

4. Your Data

You retain all rights, title, and interest in any data you submit to the Services ("Your Data"). You grant Esqio a limited, non-exclusive license to process Your Data solely for the purpose of providing and improving the Services. We will not access, use, or disclose Your Data except as described in our Privacy Policy or as authorized by you.

5. Confidentiality

We understand that law firms handle highly sensitive and privileged information. We treat all client matter data as confidential. Our employees access Your Data only when necessary for support purposes and subject to strict confidentiality obligations. We will never use the content of your client matters for marketing, advertising, or sharing with third parties.

6. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable law or regulation
• Attempt to gain unauthorized access to the Services, other accounts, or any related systems or networks
• Reverse engineer, decompile, or disassemble any portion of the Services
• Use the Services to transmit malware, viruses, or other harmful code
• Resell, sublicense, or provide the Services to third parties without our prior written consent
• Use the Services in a manner that could damage, disable, or impair the platform

7. Intellectual Property

The Services, including all software, algorithms, designs, text, graphics, and trademarks, are the exclusive property of Esqio or its licensors and are protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the Services except for the limited right to use them in accordance with these Terms.

8. AI-Generated Outputs

Our AI models generate suggestions for time entries, task categorizations, and billing codes. These outputs are recommendations and should be reviewed by qualified professionals before submission. Esqio does not guarantee the accuracy, completeness, or legal sufficiency of any AI-generated content. You are solely responsible for reviewing and approving all time entries and billing submissions.

9. Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may occasionally perform maintenance or updates that temporarily affect availability. We will provide reasonable advance notice of scheduled maintenance when possible.

10. Limitation of Liability

To the maximum extent permitted by law, Esqio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost data, arising from or related to your use of the Services. Our total aggregate liability for all claims arising from these Terms shall not exceed the amount you paid to Esqio in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Esqio, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

Either party may terminate these Terms at any time with 30 days' written notice. We may suspend or terminate your access immediately if you breach these Terms. Upon termination, we will make Your Data available for export for a period of 30 days, after which it may be deleted.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

14. Changes to These Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Services at least 30 days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. Contact Us

If you have questions about these Terms, please contact us at:

Esqio Technologies, Inc.
Email: legal@esqio.ai
General: contact@esqio.ai