Help Center

Find answers, get started, and make the most of Esqio's AI-powered timekeeping platform.

Getting Started

Set up your account, connect your tools, and start capturing billable time in minutes.

Timekeeping

Learn how Esqio automatically captures, categorizes, and suggests time entries from your work.

Billing & Invoicing

Understand billing code suggestions, invoice generation, and how to review AI-recommended entries.

Integrations

Connect Esqio with Clio, NetDocuments, Microsoft 365, iManage, and other tools your firm uses.

Account & Team

Manage users, roles, permissions, and firm-wide settings for your Esqio workspace.

Security & Privacy

Learn about our encryption, access controls, data handling, and compliance practices.

Frequently Asked Questions

Esqio integrates with the tools you already use — email, document management, calendar, and practice management systems. Our AI monitors your work activity in the background and generates draft time entries based on the tasks you perform. You review, adjust, and approve entries before they're submitted. No manual timers or end-of-day reconstruction required.
Absolutely. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use role-based access controls, maintain full audit logging, and our platform is built on a zero-trust architecture. Your client matter data is never accessible to unauthorized parties, including Esqio employees, unless explicitly granted for support purposes.
Esqio integrates with all major platforms including Clio, NetDocuments, iManage, Microsoft 365, Google Workspace, Litify, PracticePanther, and more. We also offer a REST API for custom integrations. If your firm uses a tool we don't yet support, let us know — we're constantly expanding our integration library.
Yes, always. Esqio's AI generates draft entries as suggestions — you have full control to edit descriptions, adjust durations, change billing codes, or reject entries entirely before they're finalized. Nothing is submitted without your explicit approval.
Most firms are up and running within a day. The initial integration setup typically takes 15–30 minutes, and our onboarding team guides you through configuration for your firm's specific billing codes, matter structures, and approval workflows. The AI begins learning your patterns immediately and improves over the first few weeks of use.
If you cancel your subscription, your data remains available for export for 30 days after your subscription ends. You can download all your time entries, reports, and configurations during this period. After 30 days, your data is securely and permanently deleted from our systems.
Yes. Esqio is designed for firms of all sizes, from solo practitioners to large firms with hundreds of attorneys. Our pricing scales to fit your needs, and the AI is effective whether it's learning the patterns of one attorney or an entire practice group.

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